The exchange service dep.exchange complies with international standards in the field of anti-money laundering (AML) and customer identification requirements (KYC - Know Your Customer). This is necessary to ensure the safety of all market participants and protect against illegal transactions.
KYC verification: what is it and where is it used
KYC (Know Your Customer) is the process of confirming the client's identity. As part of the verification, we may request:
Full name, date of birth and country of residence
Photo of an identity document (passport, ID card)
Selfie with a document
Confirmation of address (if necessary)
KYC is used by banks, exchanges, exchangers and other financial services to prevent fraud, terrorist financing and other illegal transactions.
What is AML and what is it for?
AML (Anti-Money Laundering) is a policy and procedures for combating the laundering of proceeds from crime. As part of AML, we use automated tools to monitor cryptocurrency transactions and assess the risk level for each address.
AML is necessary for:
Protecting honest users from being blacklisted
Blocking suspicious transactions
Compliance with international standards and legislation
What does address verification show?
The dep.exchange service can check addresses for:
Connections with darknet markets
Participation in fraud, hacking, phishing
Connections with mixers and anonymizing services
Presence in sanctions or blacklists
The check is carried out through partner AML systems that assign a risk assessment to addresses.
Why does the service insist on AML procedures?
Compliance with AML procedures is a requirement of international legislation and a condition for working with liquid partners and payment systems. We are required to:
Block suspicious transactions
Report high-risk transactions
Request supporting documents if necessary
This also protects customers from sanctions and blocking in the future.
How to understand the risk assessment?
Each cryptocurrency address is assigned a risk level:
Low - can be used without restrictions
Medium - may require additional verification
High - the transaction is blocked, identity verification is possible
Risks depend on the origin of the funds and the history of the address. We use data from independent AML providers.
What to do if funds are blocked?
If the transaction was blocked:
Don't panic - this is a standard precaution
Contact our support
Provide supporting documents if required
After verification, the funds will be returned or the exchange completed
We are always ready to explain the reasons for the blocking and help you pass the verification as quickly as possible.
If you have questions about the AML/KYC policy, please contact our support team.